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Passport Application Moves from Regional Consular Offices (RCOs) to Shopping Malls


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#1 Fritz

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Posted 10 April 2012 - 01:50 PM

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>>Passport Application Moves from Regional Consular Offices (RCOs) to Shopping Malls

Friday, 28 October 2011 09:51

The Department of Foreign Affairs (DFA) announced today it will soon start transferring its Regional Consular Offices (RCOs) to shopping malls around the country in a move that will not only further improve the delivery of passport services, but also save millions of pesos for the government as well.

In a statement, Foreign Affairs Secretary Albert F. del Rosario said the DFA expects to begin transferring the first of nine regional and extension offices to some of the country’s leading mall operators that are covered under Private-Public Partnership arrangements before the end of the year.

This is expected to save the government over P250 million in the next 10 years.

“With this move, the DFA is taking a big leap forward as it can now more effectively deliver consular services to the public in modern, more applicant-friendly settings at very little cost to the government,” Secretary del Rosario said.

“This is a prime example of the Private-Public Partnership that the President wants us to pursue,” he added.

Secretary del Rosario said the DFA has entered into Memorandums of Agreement with the Gokongwei-owned Robinsons Land Corporation and the Gaisano-owned Pacific Mall Corporation for the transfer and hosting of an initial six of the 18 existing DFA regional consular and extension offices and two new regional offices.

He said the arrangements will help the government realize savings of more than P25 million annually in rent and other operating expenses.

The Foreign Affairs Secretary added negotiations are also ongoing with other mall developers for the transfer and hosting of the remaining regional consular offices as well as the opening of new passport extension offices in Metro Manila.

This afternoon, the DFA entered into a Memorandum of Agreement with Robinsons Land for the transfer and long-term hosting of the RCO in Pampanga, the biggest and busiest among DFA offices nationwide, to a P23-million facility at the Robinsons Starmills in San Fernando.

The agreement with Robinsons Land also covers the RCOs in Bacolod, Batangas, General Santos, Iloilo, and Tacloban and the extension office at the Philippine Overseas Employment Administration in Quezon City. It also includes arrangements for the hosting of new consular offices in Laoag and Dumaguete.

The DFA had earlier entered into the same arrangements with Pacific Mall Corporation for the transfer and hosting of the RCO in Cebu. The P13.5-million facility at the fourth level of the Pacific Mall in Mandaue City is expected to start operations in December.

“When we open our doors starting in December, the applying public can look forward not only to world-class facilities but also to world-class services that we in the DFA constantly strive to deliver,” Secretary del Rosario said.

“The new Regional Consular Offices in Cebu and Pampanga are going to be a far cry from existing DFA consular facilities in other parts of the country and are guaranteed to be something that the Filipino passport applicant will be proud of,” Secretary del Rosario stated, adding that the Pampanga and Cebu passport facilities will be at par with the main passport processing facility at the Office of Consular Affairs Building along Macapagal Avenue in Paranaque.

In addition to the regional offices covered under arrangements with Robinsons Land and Pacific Mall, the DFA also maintains passport processing offices in Baguio, La Union, Tuguegarao, Clark Field, Lucena, Puerto Princesa, Cagayan de Oro, Butuan, Zamboanga and Cotabato.

Serving as many as 10,000 persons daily, the DFA’s regional offices have so far generated P568.5 million in income this year, compared to P954.6 million recorded in 2010.

Source: DFA

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#2 Fritz

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Posted 10 April 2012 - 02:13 PM

DFA passport office opens in Cebu mall
ABS-CBNnews.com
Posted at 02/29/2012 5:03 PM | Updated as of 02/29/2012 10:40 PM

MANILA, Philippines – A new regional consular office (RCO) has been inaugurated in a shopping mall in Cebu last Tuesday, the Department of Foreign Affairs (DFA) announced.
“What we have here in DFA-Cebu is the first of its kind outside Metro Manila -- a first-class consular facility that offers world-class service to the people of the Central Visayas,” Foreign Affairs Secretary Albert Del Rosario said.

The inauguration of the P15 million consular office located at the fourth level of the Gaisano-owned Metro Pacific Mall along United Nations Avenue in Mandaue City will also serve as flagship of all DFA consular offices in the Visayas.

"Passport applicants are guaranteed a faster and more efficient service in a modern, more convenient setting at no additional cost to them," del Rosario said.

The inauguration comes 4 months after Del Rosario and Pacific Mall President Edward Gaisano, formally entered into arrangements for the transfer and hosting of the consular office that was previously located in Cebu City. The arrangements with Pacific Mall will allow the DFA to save as much as P40 million in operational and other costs over 10 years.

Aside from Pacific Mall, the DFA also entered into Public-Private Partnership (PPP) arrangements with Robinsons Land Corporation, Ayala Land Incorporated and SM Prime Holdings for the hosting of another 15 consular offices in Metro Manila and other parts of the country.

The arrangement is expected to save the government P1.04 billion in operational and other costs over a 10-year period.

“I would like to assure the applying public that despite the improved facilities and services resulting from these arrangements, the cost of the Philippine passport will remain the same and the price of our passport will remain among the cheapest in the world," he stated.

Del Rosario said the DFA wants all its existing consular offices in the provinces to be serving the public in shopping malls in major cities nationwide by 2014.

Secretary Del Rosario said most of these passport processing facilities will be operational by June this year.

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#3 MrkGrismer

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Posted 10 April 2012 - 02:21 PM

I got to wonder why they would save on rent. I know in the U.S. Mall rent is higher, I would have thought it would be similar in the Philippines, but maybe not.

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#4 Fritz

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Posted 10 April 2012 - 02:49 PM

I got to wonder why they would save on rent. I know in the U.S. Mall rent is higher, I would have thought it would be similar in the Philippines, but maybe not.

They are likely comparing the TCO (Total Cost of Ownership) of the rental space vs government owned buildings. The actual rental fee or mortgage cost is a very small part of the cost of a building.

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#5 MrkGrismer

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Posted 10 April 2012 - 03:39 PM

They are likely comparing the TCO (Total Cost of Ownership) of the rental space vs government owned buildings. The actual rental fee or mortgage cost is a very small part of the cost of a building.

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It is, but it is usually cheaper to own versus rent, renting always has a mark-up of all those costs so the lessor can make a profit.

If you believe Modern Sporting Rifles have a legitimate use, please like, share and participate on: https://www.facebook...tamateSportsmen

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Medical Exams – A caller explained that the civil surgeon who completed the medical exam used the wrong form and then wanted to charge an indigent refugee to reprocess the paperwork on the correct form. What recourse does an applicant have if this occurs?

USCIS Response: Customers should notify the Director of their local office when they have a complaint about a civil surgeon.





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